Dubai - Thursday, July 24, 2014 2:25 AM


As stated by the Dubai Civil Aviation Authority, individual airlines take responsibility for the management and security of your bags. Dynamic signage is located above all conveyor belts to help locate baggage. Alternatively, our ground staff will be happy to assist you.

If your baggage goes missing in transit it is important you report it immediately at Dubai International’s Lost Baggage desk or at your originating destination.

If your luggage is misplaced, damaged or delayed please call our 24-hour dedicated baggage claim line: +971 4 224 5383 or else fill in and submit the feedback form available here.