Fact sheets, Reports & Statistics
Dubai - Monday, July 28, 2014 10:26 PM

Fact sheets, Reports & Statistics

13 April 2014
Al Majlis VIP Service

Dubai Airports re-launched the Al Majlis VIP Service at a brand new facility at Terminal 3, Dubai International in October 2012.

Al Majlis’ new, more central location makes connecting either to a commercial or private flight far more convenient and is able to better accommodate big groups with three large lounges in addition to six smaller, more intimate lounges spaces.


  • Arrival/Departure/Transit at a VIP facility separate from the public Terminals
  • All travel formalities including check in, immigration, and baggage are handled by a personal assistant (female personal assistants for families)
  • Coordinated airport and hotel transfers to suit individual requirements
  • Limousine pick-up and drop between aircraft and the VIP facility
  • Special limousine door-step delivery of baggage upon request
  • Special parking privileges at the airport, including airside parking
  • Personal assistant for Duty Free shopping


  • Three large lounges for groups
  • Six smaller lounges for individuals and families
  • Wi-Fi connectivity
  • Dedicated Dubai Duty Free
  • Separate prayer rooms for ladies and men
  • Variety of light snacks and beverages
  • Currency Exchange
  • Facilities that cater to passengers with special needs

Customer statistics

  • Regular customers of Al Majlis include VIPs, celebrities, corporate groups, individuals as well as families

* The facility was originally opened at Dubai International in 1998 and relocated in July 2008 to a dedicated building, which will be used to accommodate additional aircraft parking.