Department of Civil Aviation
P.O. Box 2525
Dubai, UAE
Phone: + 9714 2162525
Fax: + 9714 2244067
We are located in Terminal 1 Arrivals Building of Dubai Airports on the upper level.
Our working hours are: Sunday to Thursday
7:30 am to 2:30 pm
Ahmad Shehdoor
Manager Excellence and Quality Standards
Strategy Unit
Dubai Airports - Dubai
E-mail: ahmadeqs@dca.gov.ae
Tel: +971 4 216 1105
Fax: +9714 2245155
Akram Omran
Customers Feedback Officer
Strategy Unit
Dubai Airports - Dubai
E-mail: akram.omran@dca.gov.ae
Tel: +971 4 216 1169
Fax: +9714 2245155