Privacy and Policy

    Disclaimer Statement

    The DIA website announces the corporate image to the world. It is therefore imperative that its design, all posted information and images reflect the degree of excellence that governs our operation. The purpose of the website is to publicize the various operations, facilities and services provided by DIA as an entity, not the functions and style of management of each Directorate. Therefore, No text contents, images, logos or advertisements can be published on DIA website without final approval from Vice-President M&CC.

    The information contained in the DIA website and its sub-sites are for general information purposes only. The information is provided by the DIA and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

    In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

    Through this website you are able to link to other websites which are not under the control of the DIA. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

    Every effort is made to keep the website up and running smoothly. However, the DIA takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

    Privacy Statement

    The DIA is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this statement to share and explain the current information management practices on our websites.
    The handling of all personal information by the DIA is governed by the UAE and Dubai privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business electronically.


    COLLECTION AND USE OF ONLINE INFORMATION

    When you visit our websites, we will not collect your personal information unless you choose to use and receive online products and services that require it. All necessary use up-to-date security mechanisms are used to ensure the integrity and confidentiality of information and systems.


    COLLECTION OF IP ADDRESS

    Our web server(s) may automatically collects your IP address when you visit our site (your IP address is your computer's unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to help diagnose problems with our server and to compile statistics on site usage.

    USE OF COOKIES

    The DIA managed Web sites may use cookies. Cookies are generally used to make it more convenient for users to move around our Web sites. If you choose, they may be used to 'remember' your password and make it easier and faster to log-in to certain sites. These types of cookies need to be stored on your computer's hard drive.

    PROTECTION OF PERSONAL INFORMATION

    Your personal information is available only to the authorized DCA/DIA employees who have a need to know it. It will not be available for public inspection without your consent. Also, no site user information will be shared, sold, or transferred to any third party without your prior consent. Access is given only to those qualified professionals who provide services consistent with your interactions with our site.

    IMPORTANT NOTICE

    Some of our Web sites link to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside Web site, you are leaving the DIA Web site and our information management policies no longer apply.

    External links from DIA Website

    A “link” from the DIA website may be defined as:

    • Hyperlinks activated by clicking on an image or text, leading to a web page that does not reside on the DIA website “explicit”

    • Mention of URL address providing users with the address of a web page that does not reside on the DIA website “implicit”

    DCA/ M&CC & IT may establish links to external sites on the DIA website, provided that each external site meets at least one of the following criteria:

    • Other government departments in Dubai

    • Organizations that receive sponsorship from DCA or DDF in the form of a financial grant, or a written contract by which DCA or DDF provides services in collaboration with the organization to achieve a mutual goal related to DCA or DDF purpose.

    • Local and international economic development organizations that assist DIA in promoting its business.

    All links to external sites will open in a new browser window, and will meet accessibility guidelines. Other than links to other governmental agencies, all links to external sites must be approved by the DIA website coordinators.

    External links To DIA Website

    A site that links to the DIA website should not misrepresent its relationship with DIA. This includes:

    • Do not create a browser or border environment around DIA content.

    • Do not use the DIA/DCA logo without permission from DCA/M&CC.

    • Should not present false information about DIA services.

    DIA Website is not obligated to link to an external site that provides a link to the DDF or Cargo Village Website