Airport Services

Dubai International Airport was always ahead of others to provide the best services to its passengers. That is why it introduced these services online to facilitate and make it available 24 hour a day and accessible for all users. There are four services available online such as Al Majlis, Airport Pass Management System (APMS), Executive Flight Services (EFS) and Dubai International Hotel (DIH) reservation online service.

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  Al Majlis Service is a special facility. It was established in 1998 at Dubai International Airport. Users of this service get specialized and personalized service. Al Majlis provides special check in, immigration and baggage clearance facilities. By this a passenger can quickly finish the travel formalities and is then escorted to the Sheikh Rashid Terminal by any transportation he choose, either bus or limousine.

  Airport Pass Management System (APMS) is an application developed to automate the Pass Management process. This online registration service providing request for pass and access rights over the internet facilitates the pass process involving the concerned parties simultaneously integrating as part of a Dubai e-government solution.


At Dubai International Airport, we make sure we cater for everyone’s needs. Our Executive Flight Services (EFS) takes care of those niche passengers that often travel through Dubai International Airport and avail its numerous facilities.

  This simple to use service means that flight information can be delivered direct to your mobile phone with an UAE- Etisalat SIM card installed. The total cost for receiving the specified flight information will 18 fils if you are within UAE and 60 fils if you are abroad.

  For long-haul passengers or business travelers on tight schedules, rest and relaxation are luxury that can now be well afforded. The deluxe five star Dubai International Hotel is located on the Arrivals level of sheikh Rashid Terminal and occupies a further 2 floors above that.

  Flight information is a new e-service that DIA present to its passengers. The flight information is a complete help to the traveler or passenger in order to know the details of any arrived or departed flights from DIA. It’s divided into five service.